Field Officer Position: Loan Recovery and Customer Service Expert

2 weeks ago


Ibadan, Oyo State, Nigeria VICTORY EMPOWERMENT CENTRE Full time
Victory Empowerment Centre: We offer a competitive $60,000 - $80,000 per year salary for our Field Officer position. As a key member of our team, you will be responsible for loan recoveries, ensuring proper KYC verification, and delivering exceptional customer service.

About the Role:
The ideal candidate will possess strong communication skills, both verbal and written, as well as a proven ability to meet and exceed targets. Experience in customer service and relationship management is highly valued. Knowledge of KYC regulations and loan recovery processes is a plus.

Key Responsibilities:
- Conduct thorough loan recoveries and communicate effectively with clients
- Ensure proper KYC verification to prevent financial crimes
- Deliver exceptional customer service to maintain a positive reputation

Requirements:
- Strong communication skills (verbal and written)
- Proven ability to meet and exceed targets
- Experience in customer service and relationship management
- Knowledge of KYC regulations and loan recovery processes (a plus)

Benefits:
- Competitive salary ($60,000 - $80,000 per year)
- Opportunities for professional growth and development
- Collaborative and dynamic work environment

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