
Microsoft Solutions Sales and Support Expert
2 days ago
Job Summary
The Business Development Executive is responsible for driving sales and business growth in the area of post-warranty support for Microsoft Dynamics 365 solutions.
This role involves identifying and securing new business opportunities, nurturing existing client relationships, and working with cross-functional teams to deliver exceptional post-warranty IT services.
Main Responsibilities
- Conduct market research and strategy development to increase revenue and expand the client base.
- Identify, target, and engage potential clients requiring post-warranty support for Microsoft Dynamics 365 implementations.
- Develop customized service packages including technical support, system maintenance, and service agreements for post-warranty Dynamics 365 solutions.
- Provide clients with post-warranty lifecycle services, including software updates, troubleshooting, and performance optimization.
- Collaborate with technical teams to ensure proposed solutions meet the client's operational needs and are aligned with Microsoft's best practices.
Requirements
- Bachelor's degree in Business, IT, or related field.
- 3-5 years of experience in business development or sales within an IT services or Dynamics 365 partner environment.
- Strong knowledge of Microsoft Dynamics 365 and its applications across industries (e.g., finance, retail, manufacturing, and supply chain).
- Proven track record in developing and closing deals, particularly related to post-warranty support and IT service contracts.
- Excellent communication and relationship-building skills with the ability to engage technical and business stakeholders.
- Familiarity with Microsoft Dynamics 365 CRM, customer service, and marketing modules.
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