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Sales Coordinator

2 months ago

Abuja, FCT, Nigeria Contec Global Infotech Limited Full time

Job Description

  • The Sales Coordinator is responsible for supporting the sales team by managing schedules, preparing sales documents, and handling customer inquiries.
  • This role involves coordinating sales activities, ensuring customer satisfaction, and contributing to achieving sales targets.

Key Responsibilities

Sales Support:

  • Assist the sales team with daily operations, including managing schedules, preparing sales proposals, and organizing sales meetings.
  • Maintain and update customer databases and sales records to ensure accuracy and completeness.
  • Prepare and distribute sales-related documents, such as contracts, invoices, and purchase orders.

Customer Service:

  • Act as a point of contact for customers, responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction.
  • Coordinate with other departments, such as marketing and logistics, to fulfill customer orders and ensure timely delivery.

Reporting and Analysis:

  • Compile sales reports and analyze data to provide insights into sales performance and trends.
  • Track sales targets and provide regular updates to the sales team and management.

Coordination and Communication:

  • Facilitate communication between sales representatives, management, and other departments to ensure alignment and efficiency.
  • Organize and participate in sales meetings, conferences, and events, taking notes and following up on action items.

Administrative Duties:

  • Manage sales-related administrative tasks, such as expense reports, travel arrangements, and office supplies.
  • Assist in developing and maintaining sales processes and procedures to streamline operations.

Product Knowledge:

  • Stay updated on product knowledge and industry trends to effectively support the sales team and provide accurate information to customers.

Skills / Requirements

  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite Word, Excel, PowerPoint and CRM software.
  • Attention to detail and problem-solving skills.
  • Ability to work in a fast-paced environment and handle multiple priorities.